[Grml] bts difficulites
mika at grml.org
Wed Oct 1 00:37:57 CEST 2008
* T o n g <mlist4suntong at yahoo.com> [20081001 00:07]:
> On Tue, 30 Sep 2008 22:46:11 +0200, Michael Prokop wrote:
> >> to submit bug report by email. is the format the same as that prepared
> >> by reportbug?
> > Just send a mail, no special layout. A meaningful subject and more
> > details in the body of the mail. :)
> so there is no automatic linking of the bug report and the reported
> package. moreover, when would I get a confirmation message with an issue
> number then?
Each report gets its own issue id. You'll get a confirmation
message as soon as anyone replies to the issue.
> >> Further, how to comment on a bts issue by email?
> > If you have an account in the BTS you can login and just write stuff
> > directly at the according bts issue.
> So there is no email address associated with each bts, as debian does,
> and use can't close a bts by email either.
The email address identifies the person, if you want to *edit*
stuff inside the BTS itself you have to login with an account.
You can use the BTS via mail as well:
http://bts.grml.org/ -> "Roundup docs" ->
> hmm..., seems less automated than reportbug and more human intervention
> to me. I'm curious why we give up reportbug. Anyway, I believe the ease
> is on the administration side, not the end user side.
It works better than reportbug because too many *users* of grml
either didn't know about reportbug or are afraid of it at all (yeah,
not a joke - that's really not uncommon). It works just fine for the
administration side as well, that's why we switched from reportbug
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